Pet Products & Supplies • United Stateslancasterpuppies.com
Review data last updated .
Based on public reviews and response behavior.
193 reviews over 2,273 days (about 2.6 per month). Busiest month: 8% of reviews. Languages: en 97%, unknown 3%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
68.7
Industry average 65.0
3.7 above average
Rating
3.75
Industry average 4.38
0.63 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes from the 193 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 52% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 79.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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