Based on public reviews and response behavior.
100 reviews over 1,260 days (about 2.4 per month). Busiest month: 21% of reviews. Languages: en 99%, es 1%.
General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 22 Oct 2026
Score
70.8
Industry average 63.5
7.3 above average
Rating
4.37
Industry average 4.21
0.16 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering March 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,192 ranked companies in General Retail & Marketplaces (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.539). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 87.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
