Customereye

Kollar Clothing

General Retail & Marketplaces • Canadakollarclothing.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−3.3 vs. last month4.29 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#209of 359
Top 58% · Mid Pack
#1 (best)#359 (worst)
#207Peer
#208Peer
#209This company
#210Peer
#211Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering March 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.7%
Delivery Shipping
15.4%
Loyalty
14.1%
Customer Support
13.5%
Response Speed
9.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
75.2%
4
5.8%
3
4.2%
2
2.3%
1
12.5%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 70.0% in the three months before that.

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