General Retail & Marketplaces • United Stateswww.silverpalaceinc.com
Review data last updated .
Based on public reviews and response behavior.
105 reviews over 1,653 days (about 1.9 per month). Busiest month: 48% of reviews. Languages: en 86%, es 6%, unknown 6%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
70.8
Industry average 64.6
6.2 above average
Rating
4.68
Industry average 4.29
0.39 above average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes from the 105 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.196). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 88% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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