General Retail & Marketplaces • United Kingdomthejewelhut.co.uk
Review data last updated .
Based on public reviews and response behavior.
48 days of reviews, with a steady monthly review flow. Busiest month: 60% of reviews — one month dominates this sample. Languages: en 100%.
General Retail & Marketplaces average: score 64.4, rating 4.27 stars, reply rate 36.4%, over 2,466 ranked companies · benchmark 3 Nov 2026
Score
70.7
Industry average 64.4
6.3 above average
Rating
4.63
Industry average 4.27
0.36 above average
Reply rate
—
Industry average 36.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 12% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,466 ranked companies in General Retail & Marketplaces (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 72% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 127 mentions with a sentiment score of 84.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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