Based on public reviews and response behavior.
100 reviews over 2,027 days (about 1.5 per month). Busiest month: 17% of reviews. Languages: en 100%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
66.3
Industry average 66.1
0.2 above average
Rating
4.88
Industry average 4.23
0.65 above average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering April 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.188). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 65 mentions with a sentiment score of 88.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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