Based on public reviews and response behavior.
198 reviews over 281 days (about 21 per month). Busiest month: 24% of reviews. Languages: en 99%, es 1%, unknown 1%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
65.6
Industry average 66.1
0.5 below average
Rating
4.24
Industry average 4.23
in line with average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Share of theme mentions
Themes from the 198 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.125 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.453). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
