Customereye

Keystone Puppies

Pet Products & Supplies • United Stateskeystonepuppies.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
4.82 ★ average rating · 1,843 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#78of 263
Top 30% · Upper Half
#1 (best)#263 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,842 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.2%
Loyalty
16.9%
Onboarding
15.3%
Customer Support
10.4%
Delivery Shipping
8.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • Built from a negative-review share of 4.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.8%
4
4.7%
3
2.1%
2
0.7%
1
1.7%

Based on 1,843 analyzed reviews. Sentiment is holding steady: 97.6% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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