Customereye

Husse UK

Pet Products & Supplies • United Kingdomengland.husse.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−11.1 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#131of 263
Top 50% · Upper Half
#1 (best)#263 (worst)
#129Peer
#130Peer
#131This company
#132Peer
#133Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative8%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.5%
Product Quality
20.0%
Delivery Shipping
17.7%
Loyalty
14.0%
Response Speed
12.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.5%
4
4.3%
3
2.2%
2
0.7%
1
1.3%

Based on 600 analyzed reviews. Sentiment is improving: 95.5% of reviews in the last three months were positive, compared with 88.2% in the three months before that.

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