Based on public reviews and response behavior.
180 reviews over 375 days (about 15 per month). Busiest month: 14% of reviews. Languages: en 91%, es 4%, fr 1%.
Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026
Score
57.1
Industry average 60.7
3.6 below average
Rating
4.46
Industry average 4.06
0.40 above average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 180 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,306 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.186). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 87 mentions with a sentiment score of 85.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99