Customereye

Kendamil

Food & Beverage • United Kingdomkendamil.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
−4.5 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#419of 551
Top 76% · Bottom Tier
#1 (best)#551 (worst)
#417Peer
#418Peer
#419This company
#420Peer
#421Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering December 2024 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
17.8%
Delivery Shipping
16.7%
Customer Support
15.8%
Response Speed
12.6%
Loyalty
12.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • •Built from a negative-review share of 24.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
80.7%
4★
4.0%
3★
4.3%
2★
3.0%
1★
8.0%

Based on 600 analyzed reviews. Sentiment is slipping: 81.2% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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