Customereye

Kamado Kings

Food & Beverage • United Kingdomkamadokings.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

55/100
+10.3 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#272of 551
Top 49% · Upper Half
#1 (best)#551 (worst)
#270Peer
#271Peer
#272This company
#273Peer
#274Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2024 — 21 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 10% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.5%
Delivery Shipping
20.2%
Customer Support
17.1%
Response Speed
15.0%
Loyalty
8.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.5%
4
3.0%
3
0.5%
2
1.3%
1
2.7%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis