Based on public reviews and response behavior.
1,000 reviews over 561 days (about 54 per month). Busiest month: 12% of reviews. Languages: en 96%, unknown 2%, fr 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
54.3
Industry average 65.4
11.1 below average
Rating
4.55
Industry average 4.28
0.27 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering July 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.235). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 54.3 sits in the bottom quarter of about 1,800 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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