Customereye

Dorco

Beauty & Wellness • United Kingdomrazorsbydorco.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−11.2 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#202of 351
Top 58% · Mid Pack
#1 (best)#351 (worst)
#200Peer
#201Peer
#202This company
#203Peer
#204Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering July 2019 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.6%
Pricing
15.9%
Delivery Shipping
14.5%
Loyalty
11.3%
Response Speed
10.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
86.5%
4
8.7%
3
1.3%
2
0.5%
1
3.0%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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