Based on public reviews and response behavior.
1,841 reviews over 1,877 days (about 30 per month). Busiest month: 19% of reviews. Languages: en 75%, unknown 23%, es 1%.
Finance & Insurance average: score 63.6, rating 4.20 stars, reply rate 46.8%, over 2,869 ranked companies · benchmark 31 Oct 2026
Score
67.3
Industry average 63.6
3.7 above average
Rating
3.37
Industry average 4.20
0.83 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.
Share of theme mentions
Themes from the 1,841 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,869 ranked companies in Finance & Insurance (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.154). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 69% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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