MPOWER Financing

Finance & Insurance • United Stateswww.mpowerfinancing.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

+2.0 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#107of 373

Top 29% · Upper Half

#1 (best)#373 (worst)

#105Peer

#106Peer

#107This company

#108Peer

#109Peer

Overall Customer Sentiment

Above Average

72% of reviews positive, 25% negative

72%

positive

Positive72%
Neutral4%
Negative25%

Sentiment Balance

Covering October 2024 — 27 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.5%

Onboarding

18.4%

Product Quality

13.6%

Response Speed

10.4%

Communication

9.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

83.0%

4★

10.5%

3★

3.0%

2★

0.8%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.4% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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