ClearMatch Medicare

Finance & Insurance • United Statesclearmatchmedicare.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

−16.6 vs. last month4.82 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#75of 373

Top 20% · Top Tier

#1 (best)#373 (worst)

#73Peer

#74Peer

#75This company

#76Peer

#77Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering July 2026 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 25% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

46.5%

Product Quality

17.3%

Onboarding

10.6%

Loyalty

7.8%

Communication

5.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 18.9% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.3%

4★

4.6%

3★

1.2%

2★

0.8%

1★

2.1%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 96.7% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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