Based on public reviews and response behavior.
998 reviews over 643 days (about 47 per month). Busiest month: 7% of reviews. Languages: en 88%, unknown 8%, es 2%.
Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026
Score
55.6
Industry average 63.3
7.6 below average
Rating
4.73
Industry average 4.27
0.46 above average
Reply rate
—
Industry average 49.1%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering July 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 998 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,137 ranked companies in Finance & Insurance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.113). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 26% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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