Aven

Finance & Insurance • United Statesaven.com

Review data last updated August 14, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

67/100

+3.0 vs. last month4.92 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#82of 373

Top 22% · Top Tier

#1 (best)#373 (worst)

#80Peer

#81Peer

#82This company

#83Peer

#84Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%

positive

Positive82%
Neutral2%
Negative16%

Sentiment Balance

Covering July 2026 — 174 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

39.0%

Response Speed

20.5%

Product Quality

12.5%

Customer Support

12.3%

Loyalty

5.7%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 15.9% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.9%

4★

2.6%

3★

0.1%

2★

0.0%

1★

1.4%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 98.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights