Customereye

Aven

Finance & Insurance • United Statesaven.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,000 reviews over 78 days (about 390 per month). Busiest month: 44% of reviews. Languages: en 81%, unknown 18%, fr 1%.

Overall Score

67/100
Short observation window (78 days)
+3.0 vs. last month4.92 ★ average rating · 1,000 reviews
67/100 from 1,000 reviews over 4 months, high confidence. trend not shown: window under six months.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

66.8

Industry average 62.9

3.9 above average

Rating

4.92

Industry average 4.27

0.65 above average

Reply rate

—

Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#876of 2001 ranked in Finance & Insurance
Top 44% · Upper Half
#1 (best)#2001 (worst)
#874Peer
#875Peer
#876This company
#877Peer
#878Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering July 2026 — 174 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Response Speed
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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