Customereye

Jaspertronics

Home & Living • United Statesjaspertronics.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#480of 675
Top 71% · Mid Pack
#1 (best)#675 (worst)
#478Peer
#479Peer
#480This company
#481Peer
#482Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.8%
Product Quality
14.8%
Response Speed
14.8%
Customer Support
14.7%
Loyalty
10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
87.7%
4
2.8%
3
1.2%
2
2.2%
1
6.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 82.2% in the three months before that.

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