Based on public reviews and response behavior.
100 reviews over 636 days (about 4.8 per month). Busiest month: 42% of reviews. Languages: en 92%, unknown 8%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026
Score
70.7
Industry average 68.6
2.1 above average
Rating
4.86
Industry average 4.49
0.37 above average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering February 2025 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 0% negative and 14% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 84.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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