Customereye

JanBask Training

Professional Certification & Skills • United Statesjanbasktraining.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

73/100
+12.5 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#24of 281
Top 9% · Top Tier
#1 (best)#281 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering August 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
28.1%
Loyalty
24.2%
Customer Support
22.3%
Onboarding
7.3%
Pricing
5.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 19.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.8%
4
10.0%
3
0.8%
2
0.3%
1
1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.1% of reviews in the last three months were positive, compared with 96.3% in the three months before that.

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