Customereye

Jammy

Gaming & Esports • United Kingdomjammy.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

63/100
−0.5 vs. last month4.98 ★ average rating · 602 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#38of 259
Top 15% · Top Tier
#1 (best)#259 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Overall Customer Sentiment

Category Leader

99% of reviews positive, 1% negative

99%
positive
  • Positive99%
  • Neutral0%
  • Negative1%

Sentiment Balance

Covering November 2024 — 167 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 99% of reviews in this period, with 1% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
21.8%
Product Quality
17.1%
Loyalty
14.2%
Pricing
13.0%
Customer Support
11.2%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100
3/100
signal score
  • •Built from a negative-review share of 0.8% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5★
99.0%
4★
0.3%
3★
0.3%
2★
0.0%
1★
0.3%

Based on 602 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 99.7% in the three months before that.

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