Customereye

James Baker & Associates Corp

Finance & Insurancejamesbakercpa.com

Review data last updated .

Based on public reviews and response behavior.

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59 reviews over 771 days (about 2.3 per month). Busiest month: 15% of reviews. Languages: en 98%, es 2%.

Overall Score

61/100
−20.0 vs. last month4.53 ★ average rating · 59 reviews
61/100 from 59 reviews over 8 months, limited confidence.

Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026

Score

61.1

Industry average 63.9

2.8 below average

Rating

4.53

Industry average 4.22

0.31 above average

Reply rate

—

Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1989of 3264 ranked in Finance & Insurance
Top 61% · Mid Packdown 60 from last month
#1 (best)#3264 (worst)
#1987Peer
#1988Peer
#1989This company
#1990Peer
#1991Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 7% negative

90%
positive
  • Positive90%
  • Neutral3%
  • Negative7%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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