Customereye

Jackson Hewitt

Finance & Insurancejacksonhewitt.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 209 days (about 15 per month). Busiest month: 30% of reviews. Languages: en 99%, so 1%.

Overall Score

31/100
−33.4 vs. last month2.09 ★ average rating · 100 reviews
31/100 from 100 reviews over 7 months, moderate confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score30.6vs 58.527.9Rating2.09vs 4.092.00Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#967of 1022 ranked in Finance & Insurance
Top 95% · Bottom Tier
#1 (best)#1022 (worst)
#965Peer
#966Peer
#967This company
#968Peer
#969Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

41% of reviews positive, 57% negative

41%
positive
  • Positive41%
  • Neutral2%
  • Negative57%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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