Customereye

iRobot

Appliances & Home Electronicsirobot.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 463 days (about 6.6 per month). Busiest month: 21% of reviews. Languages: en 97%, lt 1%, nl 1%.

Overall Score

30/100
+50.0 vs. last month2.03 ★ average rating · 100 reviews
30/100 from 100 reviews over 14 months, moderate confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026

Score

29.9

Industry average 59.2

29.3 below average

Rating

2.03

Industry average 4.02

1.99 below average

Reply rate

—

Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#1001of 1074 ranked in Appliances & Home Electronics
Top 93% · Bottom Tierup 211 from last month
#1 (best)#1074 (worst)
#999Peer
#1000Peer
#1001This company
#1002Peer
#1003Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 67% negative

33%
positive
  • Positive33%
  • Neutral0%
  • Negative67%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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