Based on public reviews and response behavior.
100 reviews over 2,088 days (about 1.5 per month). Busiest month: 33% of reviews. Languages: en 98%, unknown 2%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
66.8
Industry average 65.8
1.0 above average
Rating
4.34
Industry average 4.23
0.11 above average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering April 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.422). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 89.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
