Customereye

ImmediateAnnuities

Finance & Insurance • United Statesimmediateannuities.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−57.6 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#171of 373
Top 46% · Upper Half
#1 (best)#373 (worst)
#169Peer
#170Peer
#171This company
#172Peer
#173Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.8%
Onboarding
17.5%
Loyalty
16.8%
Product Quality
10.7%
Response Speed
10.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 11.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.8%
4
4.0%
3
1.2%
2
0.3%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.3% in the three months before that.

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