Based on public reviews and response behavior.
100 reviews over 131 days (about 23 per month). Busiest month: 40% of reviews. Languages: en 75%, unknown 17%, es 8%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
57.6
Industry average 64.0
6.4 below average
Rating
3.96
Industry average 4.23
0.27 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 42% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.376 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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