Based on public reviews and response behavior.
100 reviews over 2,003 days (about 1.5 per month). Busiest month: 8% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.1, rating 3.51 stars, reply rate 35.6%, over 533 ranked companies · benchmark 1 Nov 2026
Score
59.5
Industry average 53.1
6.4 above average
Rating
3.99
Industry average 3.51
0.48 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 37% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 533 ranked companies in Shipping & Delivery (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.139 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 14% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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