Based on public reviews and response behavior.
200 reviews over 24 days (about 254 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026
Score
56.8
Industry average 66.5
9.7 below average
Rating
4.53
Industry average 4.45
0.08 above average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering September 2026 — 141 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,169 ranked companies in Home & Living (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 118 mentions with a sentiment score of 91.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
