Fleurdeluxe

Home & Living • United Kingdomfleurdeluxe.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−10.0 vs. last month3.55 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#225of 675

Top 33% · Upper Half

#1 (best)#675 (worst)

#223Peer

#224Peer

#225This company

#226Peer

#227Peer

Overall Customer Sentiment

Above Average

64% of reviews positive, 35% negative

64%

positive

Positive64%
Neutral1%
Negative35%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

27.0%

Customer Support

14.6%

Product Quality

14.4%

Loyalty

10.9%

Communication

9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 27.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 52.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

56.5%

4★

6.7%

3★

3.0%

2★

3.3%

1★

30.5%

Based on 600 analyzed reviews. Sentiment is improving: 90.2% of reviews in the last three months were positive, compared with 81.5% in the three months before that.

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