Customereye

CeX/Webuy - Ireland

General Retail & Marketplacesie.webuy.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 18 days (about 338 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 93%, unknown 7%, fr 1%.

Overall Score

49/100
Short observation window (18 days)
−11.4 vs. last month3.97 ★ average rating · 200 reviews
49/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 69% of the reviews.

General Retail & Marketplaces average: score 59.3, rating 4.10 stars, reply rate 33.0%, over 1,557 ranked companies · benchmark 16 Sept 2026

Score49.3vs 59.310.0Rating3.97vs 4.100.13Reply ratevs 33.0%

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1199of 1557 ranked in General Retail & Marketplaces
Top 77% · Bottom Tier
#1 (best)#1557 (worst)
#1197Peer
#1198Peer
#1199This company
#1200Peer
#1201Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral3%
  • Negative35%

Sentiment Balance

Covering September 2026 — 62 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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