Based on public reviews and response behavior.
200 reviews over 18 days (about 338 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 93%, unknown 7%, fr 1%.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026
Score
49.3
Industry average 64.1
14.8 below average
Rating
3.97
Industry average 4.25
0.28 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering September 2026 — 62 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,494 ranked companies in General Retail & Marketplaces (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.3 sits in the bottom quarter of about 2,500 ranked General Retail & Marketplaces companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 19% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
