Customereye

Fruugo Australia (AU) - fruugoaustralia.com

General Retail & Marketplacesfruugoaustralia.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 10 days (about 609 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

49/100
Short observation window (10 days)
4.67 ★ average rating · 200 reviews
49/100 from 200 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

49.3

Industry average 64.8

15.5 below average

Rating

4.67

Industry average 4.32

0.35 above average

Reply rate

—

Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2630of 3027 ranked in General Retail & Marketplaces
Top 87% · Bottom Tier
#1 (best)#3027 (worst)
#2628Peer
#2629Peer
#2630This company
#2631Peer
#2632Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 25% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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