Customereye

IDP Education

Professional Servicesidp.com

Review data last updated .

Based on public reviews and response behavior.

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106 reviews over 333 days (about 9.7 per month). Busiest month: 15% of reviews. Languages: en 99%, fr 1%.

Overall Score

83/100
−9.6 vs. last month4.13 ★ average rating · 106 reviews
83/100 from 106 reviews over 11 months, moderate confidence.

Professional Services average: score 61.4, rating 4.30 stars, reply rate 44.4%, over 1,103 ranked companies · benchmark 3 Oct 2026

Score

83.2

Industry average 61.4

21.8 above average

Rating

4.13

Industry average 4.30

0.17 below average

Reply rate

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Industry average 44.4%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#89of 1103 ranked in Professional Services
Top 8% · Top Tier
#1 (best)#1103 (worst)
#87Peer
#88Peer
#89This company
#90Peer
#91Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Product Quality
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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