Professional Services • United Kingdomwww.1stformations.co.uk
Review data last updated .
Based on public reviews and response behavior.
134 reviews over 29 days (about 141 per month). Busiest month: 96% of reviews — one month dominates this sample. Languages: en 86%, unknown 10%, fr 2%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
75.7
Industry average 66.2
9.5 above average
Rating
4.83
Industry average 4.38
0.45 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 10% negative
Covering August 2026 — 129 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 11% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 134 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.230). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99