Customereye

Ideal Utilities

Energy & Utilitiesidealutilities.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,555 days (about 1.2 per month). Busiest month: 10% of reviews. Languages: en 98%, fi 1%, unknown 1%.

Overall Score

79/100
4.84 ★ average rating · 100 reviews
79/100 from 100 reviews over 13 months, moderate confidence.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score78.8vs 62.915.9Rating4.84vs 4.140.70Reply ratevs 45.9%

Competitive Performance Rank

Among ranked Energy & Utilities companies

#104of 631 ranked in Energy & Utilities
Top 16% · Top Tier
#1 (best)#631 (worst)
#102Peer
#103Peer
#104This company
#105Peer
#106Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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