Based on public reviews and response behavior.
191 reviews over 118 days (about 49 per month). Busiest month: 27% of reviews. Languages: en 98%, unknown 2%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
78.9
Industry average 66.1
12.8 above average
Rating
3.85
Industry average 4.23
0.38 below average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering August 2026 — 46 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 30% negative and 2% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 191 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 78.9 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 94% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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