ICON Meals

Food & Beverage • United Statesiconmeals.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+2.8 vs. last month4.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#258of 551

Top 47% · Upper Half

#1 (best)#551 (worst)

#256Peer

#257Peer

#258This company

#259Peer

#260Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral2%
Negative14%

Sentiment Balance

Covering December 2021 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.0%

Delivery Shipping

19.6%

Customer Support

17.4%

Loyalty

11.2%

Onboarding

10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.0%

4★

8.5%

3★

5.7%

2★

1.8%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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