Customereye

ICON Meals

Food & Beverage • United Statesiconmeals.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,744 days (about 1.8 per month). Busiest month: 47% of reviews. Languages: en 96%, unknown 2%, ca 1%.

Overall Score

57/100
Short observation window (1744 days)
+3.3 vs. last month4.35 ★ average rating · 100 reviews
57/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

57.4

Industry average 62.0

4.6 below average

Rating

4.35

Industry average 4.24

0.11 above average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1722of 2792 ranked in Food & Beverage
Top 62% · Mid Packup 5 from last month
#1 (best)#2792 (worst)
#1720Peer
#1721Peer
#1722This company
#1723Peer
#1724Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering December 2021 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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