Based on public reviews and response behavior.
53 reviews over 3,110 days (about 0.5 per month). Busiest month: 15% of reviews. Languages: en 100%.
Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 30.2%, over 586 ranked companies · benchmark 25 Oct 2026
Score
67.0
Industry average 63.2
3.8 above average
Rating
4.40
Industry average 4.51
0.11 below average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering March 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.
Share of theme mentions
Themes extracted from 53 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 586 ranked companies in Vaping & Smoking Alternatives (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.153). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 60% of reviews against an industry average of 30%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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