Based on public reviews and response behavior.
100 reviews over 63 days (about 48 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 98%, no 1%, unknown 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
73.3
Industry average 67.9
5.4 above average
Rating
4.29
Industry average 4.44
0.15 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering August 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 81.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
