Customereye

HSS Training

Professional Certification & Skills • United Kingdomhsstraining.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 153 days (about 40 per month). Busiest month: 25% of reviews. Languages: en 93%, unknown 6%, fr 1%.

Overall Score

57/100
Short observation window (153 days)
−5.2 vs. last month4.83 ★ average rating · 200 reviews
57/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026

Score

57.1

Industry average 71.9

14.8 below average

Rating

4.83

Industry average 4.63

0.20 above average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#859of 967 ranked in Professional Certification & Skills
Top 89% · Bottom Tierup 58 from last month
#1 (best)#967 (worst)
#857Peer
#858Peer
#859This company
#860Peer
#861Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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