Customereye

Hostfully

Travel & Hospitalityhostfully.com

Review data last updated .

Based on public reviews and response behavior.

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181 reviews over 316 days (about 17 per month). Busiest month: 18% of reviews. Languages: en 97%, pt 2%, es 1%.

Overall Score

78/100
+1.8 vs. last month4.92 ★ average rating · 181 reviews
78/100 from 181 reviews over 10 months, moderate confidence.

Travel & Hospitality average: score 60.7, rating 4.00 stars, reply rate 45.0%, over 478 ranked companies · benchmark 27 Sept 2026

Score

78.4

Industry average 60.7

17.7 above average

Rating

4.92

Industry average 4.00

0.92 above average

Reply rate

—

Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#76of 478 ranked in Travel & Hospitality
Top 16% · Top Tier
#1 (best)#478 (worst)
#74Peer
#75Peer
#76This company
#77Peer
#78Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2026 — 28 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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