Based on public reviews and response behavior.
600 reviews over 415 days (about 44 per month). Busiest month: 14% of reviews.
Mobile & Telecom average: score 53.2, rating 3.63 stars, reply rate 35.2%, over 401 ranked companies · benchmark 7 Oct 2026
Score
54.5
Industry average 53.2
1.3 above average
Rating
4.74
Industry average 3.63
1.11 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering November 2024 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Mobile & Telecom (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 387 mentions with a sentiment score of 85.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.74 stars is 1.0 above the Mobile & Telecom average of 3.7. Show the rating where prospects decide: product pages, checkout, e-mail footers.
Included in the full report
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