Heyabby

Appliances & Home Electronics • United Statesheyabby.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−20.8 vs. last month3.92 ★ average rating · 591 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#137of 189

Top 72% · Mid Pack

#1 (best)#189 (worst)

#135Peer

#136Peer

#137This company

#138Peer

#139Peer

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative29%

Sentiment Balance

Covering September 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.6%

Product Quality

13.3%

Response Speed

11.6%

Problem Resolution

11.3%

Loyalty

10.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 35.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.5%

4★

7.6%

3★

3.6%

2★

4.6%

1★

19.8%

Based on 591 analyzed reviews. Sentiment is improving: 83.5% of reviews in the last three months were positive, compared with 74.2% in the three months before that.

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