Customereye

Tomo Mortgage

Lending & Consumer Finance • United Stateshellotomo.com

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 357 days (about 15 per month). Busiest month: 32% of reviews. Languages: en 100%.

Overall Score

54/100
+22.5 vs. last month4.48 ★ average rating · 177 reviews
54/100 from 177 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 2 Nov 2026

Score

54.0

Industry average 69.0

15.0 below average

Rating

4.48

Industry average 4.52

0.04 below average

Reply rate

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Industry average 47.8%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1657of 1917 ranked in Lending & Consumer Finance
Top 86% · Bottom Tierup 618 from last month
#1 (best)#1917 (worst)
#1655Peer
#1656Peer
#1657This company
#1658Peer
#1659Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering October 2026 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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