Haldane Fisher

Construction & Industrial • United Kingdomhaldane-fisher.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

+3.9 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#62of 404

Top 15% · Top Tier

#1 (best)#404 (worst)

#60Peer

#61Peer

#62This company

#63Peer

#64Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.2%

Customer Support

21.9%

Product Quality

14.5%

Response Speed

10.9%

Loyalty

8.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

84.8%

4★

5.5%

3★

2.3%

2★

1.8%

1★

5.5%

Based on 600 analyzed reviews. Sentiment is improving: 96.2% of reviews in the last three months were positive, compared with 89.8% in the three months before that.

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