Based on public reviews and response behavior.
200 reviews over 103 days (about 59 per month). Busiest month: 31% of reviews. Languages: en 99%, es 1%, it 1%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
56.3
Industry average 59.5
3.2 below average
Rating
3.33
Industry average 4.02
0.69 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 49% negative
Covering October 2026 — 52 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.127 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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