Based on public reviews and response behavior.
562 reviews over 1,787 days (about 9.6 per month). Busiest month: 5% of reviews.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026
Score
56.4
Industry average 59.2
2.8 below average
Rating
4.90
Industry average 4.02
0.88 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering September 2024 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.
Share of theme mentions
Themes extracted from 562 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 346 mentions with a sentiment score of 88.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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