Based on public reviews and response behavior.
194 reviews over 344 days (about 17 per month). Busiest month: 16% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 66.7, rating 4.33 stars, reply rate 44.9%, over 1,256 ranked companies · benchmark 6 Oct 2026
Score
93.3
Industry average 66.7
26.6 above average
Rating
4.94
Industry average 4.33
0.61 above average
Reply rate
—
Industry average 44.9%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 8% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 194 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,256 ranked companies in Flight & Hotel Booking (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 93.3 places the company in the top quarter of about 1,300 ranked Flight & Hotel Booking companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
