Customereye

GRIDSERVE Electric Highway

Automotive & Mobilitygridserve.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 156 days (about 39 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

40/100
Short observation window (156 days)
+6.7 vs. last month3.60 ★ average rating · 200 reviews
40/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 12 Oct 2026

Score

39.6

Industry average 63.6

24.0 below average

Rating

3.60

Industry average 4.30

0.70 below average

Reply rate

—

Industry average 40.9%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2018of 2198 ranked in Automotive & Mobility
Top 92% · Bottom Tierup 171 from last month
#1 (best)#2198 (worst)
#2016Peer
#2017Peer
#2018This company
#2019Peer
#2020Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

54% of reviews positive, 46% negative

54%
positive
  • Positive54%
  • Neutral1%
  • Negative46%

Sentiment Balance

Covering September 2026 — 28 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Pricing
Hidden
Customer Support
Hidden
Response Speed
Hidden
Onboarding
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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